Shipping policy

At Paws-itive Purr-chases, we are dedicated to offering outstanding service to our cherished customers. We understand how important it is for you to receive your order promptly, and we strive to provide clarity about our shipping and delivery timelines. As a small team, we kindly ask for your patience—our shipping process may take a bit longer than large-scale retailers like Amazon.

Shipping Timeframe

Orders are typically shipped within 5-7 business days from the purchase date. We take extra care in packaging and preparing your items to ensure they arrive safely and in perfect condition.

Lost, Stolen, or Damaged Items

Although we meticulously package and ship each order, we cannot be held responsible for items lost, stolen, or damaged during transit. For any issues related to delivery, we encourage you to contact the shipping carrier directly for assistance.

Important Policies

• All sales are final. No refunds or exchanges are available.
• Purchases made through our gift shop are not tax-deductible as charitable contributions.